- Skilled nursing
- Medicare-certified
Dover Care Center
537 Spring Street Suite 350, Dover, TN 37058
- Beds
- 88 beds
- Ownership
- For-profit
- Medicare-certified
- Yes
- Medicaid-certified
- Yes
At a glance
- Can they take my loved one?
- Not provided yet. Call to ask if a bed is open. Questions to ask
- Do they take my insurance?
- Medicare-certified: Yes
- Medicaid-certified: Yes
- Medicare Advantage plans: Not provided yet. Check with your plan. Questions to ask
- How good is the care?
- Overall rating:
- Health inspections: 3 stars · Staffing: 3 stars · Quality measures: 3 stars
- Is it safe?
- No safety flags on record.
- Last health inspection on record: July 23, 2025
- 2 health citations in the most recent inspection cycle, including complaint inspections (Tennessee average 4.4)
- No fines or payment denials on record since September 1, 2023
- Is it well staffed?
- Staffing rating:
- Total nurse staffing: 3.57 hours per resident per day
- Nursing staff turnover: 43.9%
- How much therapy?
- Not provided yet. Ask the facility. Questions to ask
- Can they handle my loved one’s needs?
- Not provided yet. Ask the facility. Questions to ask
Care & services
24-hour nursing care and short-term rehabilitation in a nursing home, often after a hospital stay.
Medicare does not publish a list of services for skilled nursing facilities.
Not provided yet: specialty care, therapy, and languages spoken. Ask the facility. Questions to ask
Availability & coverage
- Accepting new patients
- Not provided yet. Call to ask if a bed is open. Questions to ask
- Medicare-certified
- Yes (certified since January 4, 1983)
- Medicaid-certified
- Yes
- Medicare Advantage and other insurance
- Not provided yet. Check with your plan. Questions to ask
Check with your plan before you go. Some plans require an in-network provider and approval first. Medicare can cover this type of care when its conditions are met. What is covered depends on your situation and plan. A hospital discharge planner, your plan, or Medicare.gov can tell you what applies.
Quality & safety
Star ratings
Key measures
Measures are as published by Medicare for the period shown. Some are adjusted for how sick patients were, so compare similar providers. “Not reported” means no value was published. It does not mean “no.”
Residents who return home or to the community (adjusted rate)
50.6%
Official name: Rate of successful return to home or community from a SNF: risk-standardized discharge to community rate
Rate of successful return to home or community, adjusted for resident mix (risk-standardized).
Higher is better. Period: Oct 2022 to Sep 2024. Source: Skilled Nursing Facility Quality Reporting Program - Provider Data, as of September 30, 2026.
Preventable hospital readmissions within 30 days of discharge (adjusted rate)
11.5%
Official name: Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF: risk-standardized potentially preventable readmission rate (RSRR)
Potentially preventable hospital readmission rate within 30 days of discharge, adjusted for patient mix (risk-standardized).
Lower is better. Period: Oct 2022 to Sep 2024. Source: Skilled Nursing Facility Quality Reporting Program - Provider Data, as of September 30, 2026.
New or worsened pressure ulcers (adjusted rate)
6.2%
Official name: Percentage of residents with pressure ulcers/pressure injuries that are new or worsened: facility adjusted rate
Share of residents with new or worsened pressure ulcers or injuries, adjusted for resident mix.
Lower is better. Period: Oct 2024 to Sep 2025. Source: Skilled Nursing Facility Quality Reporting Program - Provider Data, as of September 30, 2026.
Residents at or above expected self-care and mobility at discharge
68.2%
Official name: Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge: facility rate
Share of residents who are at or above the expected ability to care for themselves and move around when they leave.
Higher is better. Period: Oct 2024 to Sep 2025. Source: Skilled Nursing Facility Quality Reporting Program - Provider Data, as of September 30, 2026.
Total nurse staffing hours per resident per day
3.57 hours per resident per day
Official name: Reported Total Nurse Staffing Hours per Resident per Day
Total nurse staffing hours (RN, LPN, and nurse aide) per resident per day.
Higher is better. Source: Provider Information, as of September 30, 2026.
Registered nurse staffing hours per resident per day
0.90 hours per resident per day
Official name: Reported RN Staffing Hours per Resident per Day
Registered nurse staffing hours per resident per day.
Higher is better. Source: Provider Information, as of September 30, 2026.
All 30 other measures
Preventable hospital readmissions within 30 days of discharge (compared with national)
No Different than the National Rate
CMS's comparison with the national benchmark: better than, no different than, or worse than the national rate.
For information. Period: Oct 2022 to Sep 2024.
Preventable hospital readmissions within 30 days of discharge (observed rate)
14.3%
Share of stays followed by a potentially preventable hospital readmission within 30 days of discharge (unadjusted).
Lower is better. Period: Oct 2022 to Sep 2024.
Residents who return home or to the community (compared with national)
No Different than the National Rate
CMS's comparison with the national benchmark: better than, no different than, or worse than the national rate.
For information. Period: Oct 2022 to Sep 2024.
Residents who return home or to the community (observed rate)
47.5%
Share of residents who went home or to the community after the stay and did not return to the hospital or die in the following 31 days (unadjusted).
Higher is better. Period: Oct 2022 to Sep 2024.
Medicare spending per resident (ratio to national median)
1.05
Medicare spending per resident for the stay and the 30 days after, as a ratio to the national median. Below 1.0 means less spending than typical. This is a cost measure, not a quality score.
Cost measure, for information only. Period: Oct 2022 to Sep 2024.
Medication review with follow-up care
100.0%
Share of residents whose medications were reviewed and who received follow-up care when a medication issue was found.
Higher is better. Period: Oct 2024 to Sep 2025.
Falls with major injury during the stay
1.6%
Share of residents who had one or more falls with major injury during their stay.
Lower is better. Period: Oct 2024 to Sep 2025.
Residents at or above expected self-care ability at discharge
59.1%
Share of residents who are at or above the ability to care for themselves expected for their condition when they leave.
Higher is better. Period: Oct 2024 to Sep 2025.
Residents at or above expected mobility at discharge
75.0%
Share of residents who are at or above the ability to move around expected for their condition when they leave.
Higher is better. Period: Oct 2024 to Sep 2025.
New or worsened pressure ulcers (observed rate)
4.7%
Share of residents with pressure ulcers or injuries that are new or worse than at admission (observed).
Lower is better. Period: Oct 2024 to Sep 2025.
Infections that led to hospitalization (compared with national)
No Different than the National Rate
CMS's comparison with the national benchmark: better than, no different than, or worse than the national rate.
For information. Period: Oct 2023 to Sep 2024.
Infections that led to hospitalization (observed rate)
7.7%
Infections residents got during their stay that led to hospitalization, as a rate (observed).
Lower is better. Period: Oct 2023 to Sep 2024.
Infections that led to hospitalization (adjusted rate)
7.4%
Infections residents got during their stay that led to hospitalization, adjusted for resident mix (risk-standardized).
Lower is better. Period: Oct 2023 to Sep 2024.
Staff up to date on COVID-19 vaccines
1.8%
Share of health care personnel who are up to date with their COVID-19 vaccines.
Higher is better. Period: Jul 2025 to Sep 2025.
Staff who got a flu shot
Not reported
- CMS note: The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Share of health care personnel who got a flu shot for the current season.
Higher is better. Period: Oct 2024 to Mar 2025.
Medication list sent to the next care setting
100.0%
Share of residents for whom the facility gave a current medication list to the next health care setting.
Higher is better. Period: Oct 2024 to Sep 2025.
Medication list given to the resident or family at discharge
Not reported
- CMS note: Too few residents or resident stays to report. Call the facility to discuss this quality measure.
Share of residents who received a current medication list (resident, family, or caregiver) at final discharge.
Higher is better. Period: Oct 2024 to Sep 2025.
Residents up to date on COVID-19 vaccines
0.0%
Share of residents who are up to date with their COVID-19 vaccines.
Higher is better. Period: Jul 2025 to Sep 2025.
Number of administrators who have left the nursing home
0
Administrators who left the nursing home in the past 12 months. Frequent turnover can affect care.
Lower is better.
Average Number of Residents per Day
47.7
Average number of residents in the nursing home each day.
For information.
Number of Fines
0
Number of fines Medicare imposed on the nursing home in the past 3 years.
Lower is better.
Total Amount of Fines in Dollars
$0
Total dollar amount of fines imposed on the nursing home in the past 3 years.
Lower is better.
Total Weighted Health Survey Score
27.0
Weighted score from the last 3 health inspections. More and more serious problems give a higher score.
Lower is better.
Number of Citations from Infection Control Inspections
Not reported
Citations from infection control inspections in the past 3 years.
Lower is better.
Total nursing staff turnover
43.9%
Share of nursing staff who left the nursing home over a year.
Lower is better.
Number of Payment Denials
0
Times Medicare denied payment for new admissions in the past 3 years.
Lower is better.
Total Number of Penalties
0
Total number of penalties (fines plus payment denials) in the past 3 years.
Lower is better.
Reported Physical Therapist Staffing Hours per Resident Per Day
0.04 hours
Physical therapist staffing hours per resident per day.
Higher is better.
Registered Nurse turnover
35.7%
Share of registered nurses who left the nursing home over a year.
Lower is better.
Total number of nurse staff hours per resident per day on the weekend
2.97 hours
Total nurse staffing hours per resident per day on weekends.
Higher is better.
Inspections & penalties
State inspectors check nursing homes that take Medicare or Medicaid against federal rules, usually about once a year, and also look into complaints. Each rule a home did not meet is a citation.
Last standard health inspection on record
July 23, 2025
- High performing (CMS)
- No High performing icon.
- Health inspection rating
- Abuse icon
- No abuse icon. The icon doesn’t cover every abuse citation, so a home without it can still have some. See the citations below.
- Special Focus Facility
- Not a Special Focus Facility or candidate.
Citations in the last 3 inspection cycles
29 citations in the last 3 inspection cycles (standard and complaint inspections), health and fire safety combined: none of them at harm level or above.
| Inspection cycle | This home | Tennessee averageTN avg. | U.S. averageU.S. avg. |
|---|---|---|---|
| Jul 23, 2025 (most recent) | 2 | 4.4 | 9.2 |
| Sep 28, 2022 | 9 | 5.3 | 9.9 |
| Aug 27, 2019 | 6 | 4.8 | 9.5 |
| Inspection cycle | Health citations from complaintsFrom complaints | Health citations at harm level or aboveHarm level or above | Fire safety citations (Tennessee average)Fire safety (TN avg.) |
|---|---|---|---|
| Jul 23, 2025 (most recent) | 0 | 0 | 5 (3.6) |
| Sep 28, 2022 | 0 | 0 | 6 (3.2) |
| Aug 27, 2019 | 4 | 0 | 1 (2.7) |
Most serious citations
Most serious first, from the last 3 inspection cycles. The description is the federal rule the home did not meet, in Medicare’s words.
No harm, with potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
The home gave a date the problem would be corrected (August 7, 2025).
No harm, with potential for more than minimal harm
Provide and implement an infection prevention and control program.
The home gave a date the problem would be corrected (August 7, 2025).
No harm, with potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
The home gave a date the problem would be corrected (November 8, 2023).
No harm, with potential for more than minimal harm
Respond appropriately to all alleged violations.
The home gave a date the problem would be corrected (November 8, 2023).
No harm, with potential for more than minimal harm
Have simulated fire drills held at unexpected times.
The home gave a date the problem would be corrected (October 31, 2022).
Show 5 more citations
No harm, with potential for more than minimal harm
Have approved installation, maintenance and testing program for fire alarm systems.
The home gave a date the problem would be corrected (August 29, 2025).
No harm, with potential for more than minimal harm
Inspect, test, and maintain automatic sprinkler systems.
The home gave a date the problem would be corrected (August 29, 2025).
No harm, with potential for more than minimal harm
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
The home gave a date the problem would be corrected (August 29, 2025).
No harm, with potential for more than minimal harm
Have restrictions on the use of portable space heaters.
The home gave a date the problem would be corrected (August 29, 2025).
No harm, with potential for more than minimal harm
Have generator or other power source capable of supplying service within 10 seconds.
The home gave a date the problem would be corrected (August 29, 2025).
Fines and payment denials
No fines or payment denials on record since September 1, 2023.
Last inspection on record: July 23, 2025.
Average per nursing home: Tennessee: 0.5 fines ($22,907); U.S.: 0.9 fines ($30,972).
Medicare publishes fines and payment denials from the last 3 years. Averages are per nursing home.
How to read these results
- Citation
- CMS calls it a deficiency. Inspectors found the home did not meet a federal rule. Each citation gets a letter from A to L for how serious it was and how many residents it affected or could affect.
- How serious (severity)
- A to C: no harm, with potential for minimal harm. D to F: no harm, with potential for more than minimal harm. G to I: harm to a resident. J to L: immediate jeopardy, meaning the problem caused, or was likely to cause, serious injury, harm, or death.
- How many residents (scope)
- Isolated: one or a few residents. Pattern: more than a few. Widespread: many residents, or the whole home.
- Standard and complaint inspections
- A standard inspection is the routine visit that checks the whole home. A complaint inspection looks into a specific complaint, so its citations can be about one event.
- Inspection cycle
- Citations are counted by inspection cycle: a standard inspection plus the complaint inspections from around the same period, which can be on other dates. The counts and averages here cover the whole cycle.
- Fines and payment denials
- Medicare can fine a home that does not meet the rules, or stop paying for new Medicare and Medicaid admissions for a time (a payment denial).
- High performing (CMS)
- Medicare gives this icon to nursing homes with fewer inspection citations, higher staffing, and other strong results on the measures it tracks.
- Abuse icon
- The abuse icon is shown for nursing homes cited for abuse that harmed a resident in the past year, or cited for abuse that could have caused harm in each of the past 2 years.
- Special Focus Facility
- CMS’s Special Focus Facility program includes a small number of nursing homes with a history of serious quality problems. These homes are inspected more often.
Source: CMS Provider Information, Penalties, Fire Safety Deficiencies, Health Deficiencies, Citation Code Look-up, Survey Summary, State US Averages, data as of September 30, 2026. Inspection results describe the home at the time of each inspection. Full inspection reports are on Medicare.gov Care Compare (opens in a new tab).
Reviews
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About this provider
- Type of care
- Skilled nursing
- Beds
- 88 beds
- Ownership type
- For-profit
- Ownership as reported
- For profit - Corporation
- Affiliated entity
- Exceptional Living Centers
CMS groups 10 active facilities under this affiliated entity. An affiliated entity can be a company or a person that owns or operates several facilities.
- Medicare certification date
- January 4, 1983
- CMS Certification Number
- 445155
Location
- Address
- 537 Spring Street Suite 350
Dover, TN 37058 - County
- Stewart
LocalCareProvider · Skilled nursing
Dover Care Center
Phone: (931) 232-6902
537 Spring Street Suite 350, Dover, TN 37058
Questions to ask when you call
Use these questions when you call or visit. They cover what Medicare data cannot tell you, like whether a bed is open today.
Printing this page prints just this checklist, with the provider’s name, phone number, and address.
Before you call
Questions to ask
When you visit
Notes from the call
Person I spoke with:
Date:
Next step:
Adapted from: Medicare: Your Guide to Choosing a Nursing Home (opens in a new tab); Medicare: Your Discharge Planning Checklist (opens in a new tab).
Nearby skilled nursing facilities
- Signature Healthcare of ErinErin, TN164 beds13.9 miles from this facility
- Brigadier General Wendell H Gilbert TN State VeterClarksville, TN108 beds23.8 miles from this facility