All citations for Albuquerque Heights Healthcare and Rehabilitation

State inspectors check nursing homes that take Medicare or Medicaid against federal rules, usually about once a year, and also look into complaints. Each rule a home did not meet is a citation.

Back to Albuquerque Heights Healthcare and Rehabilitation

Last standard health inspection on record

April 15, 2025

Showing 1 to 25 of 39 citations

  1. Harm to a resident

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Isolated (one or a few residents). CMS level G.

    Health citation F-0600, Freedom from Abuse, Neglect, and Exploitation Deficiencies. Inspection of August 23, 2024. Found during a complaint inspection.

    The home gave a date the problem would be corrected (October 15, 2024).

  2. No harm, with potential for more than minimal harm

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Widespread (many residents). CMS level F.

    Health citation F-0802, Nutrition and Dietary Deficiencies. Inspection of October 27, 2023. Found during a complaint inspection.

    The home gave a date the problem would be corrected (December 8, 2023).

  3. No harm, with potential for more than minimal harm

    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

    Widespread (many residents). CMS level F.

    Health citation F-0807, Nutrition and Dietary Deficiencies. Inspection of October 27, 2023. Found during a complaint inspection.

    The home gave a date the problem would be corrected (December 8, 2023).

  4. No harm, with potential for more than minimal harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Widespread (many residents). CMS level F.

    Health citation F-0812, Nutrition and Dietary Deficiencies. Inspection of October 27, 2023. Found during a complaint inspection.

    The home gave a date the problem would be corrected (December 8, 2023).

  5. No harm, with potential for more than minimal harm

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Widespread (many residents). CMS level F.

    Health citation F-0809, Nutrition and Dietary Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  6. No harm, with potential for more than minimal harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Widespread (many residents). CMS level F.

    Health citation F-0812, Nutrition and Dietary Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  7. No harm, with potential for more than minimal harm

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0550, Resident Rights Deficiencies. Inspection of August 23, 2024. Found during a complaint inspection.

    The home gave a date the problem would be corrected (October 15, 2024).

  8. No harm, with potential for more than minimal harm

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0584, Resident Rights Deficiencies. Inspection of August 23, 2024. Found during a complaint inspection.

    The home gave a date the problem would be corrected (October 15, 2024).

  9. No harm, with potential for more than minimal harm

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0919, Environmental Deficiencies. Inspection of August 23, 2024. Found during a complaint inspection.

    The home gave a date the problem would be corrected (October 15, 2024).

  10. No harm, with potential for more than minimal harm

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0550, Resident Rights Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  11. No harm, with potential for more than minimal harm

    Reasonably accommodate the needs and preferences of each resident.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0558, Resident Rights Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  12. No harm, with potential for more than minimal harm

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0578, Resident Rights Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  13. No harm, with potential for more than minimal harm

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0584, Resident Rights Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  14. No harm, with potential for more than minimal harm

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0585, Resident Rights Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  15. No harm, with potential for more than minimal harm

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0657, Resident Assessment and Care Planning Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  16. No harm, with potential for more than minimal harm

    Ensure services provided by the nursing facility meet professional standards of quality.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0658, Resident Assessment and Care Planning Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  17. No harm, with potential for more than minimal harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0677, Quality of Life and Care Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  18. No harm, with potential for more than minimal harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0684, Quality of Life and Care Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  19. No harm, with potential for more than minimal harm

    Observe each nurse aide's job performance and give regular training.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0730, Nursing and Physician Services Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  20. No harm, with potential for more than minimal harm

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0740, Quality of Life and Care Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  21. No harm, with potential for more than minimal harm

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0757, Pharmacy Service Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  22. No harm, with potential for more than minimal harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0761, Pharmacy Service Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  23. No harm, with potential for more than minimal harm

    Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Pattern (more than a few residents). CMS level E.

    Health citation F-0810, Nutrition and Dietary Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 1, 2023).

  24. No harm, with potential for more than minimal harm

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Pattern (more than a few residents). CMS level E.

    Fire safety citation K-0374, Smoke Deficiencies. Inspection of January 23, 2023. Found during a standard inspection.

    The home gave a date the problem would be corrected (February 24, 2023).

  25. No harm, with potential for more than minimal harm

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Isolated (one or a few residents). CMS level D.

    Health citation F-0580, Resident Rights Deficiencies. Inspection of August 23, 2024. Found during a complaint inspection.

    The home gave a date the problem would be corrected (October 15, 2024).

Source: CMS Provider Information, Fire Safety Deficiencies, Health Deficiencies, Citation Code Look-up, data as of September 30, 2026. Inspection results describe the home at the time of each inspection.