All citations for Hollenbeck Palms

State inspectors check nursing homes that take Medicare or Medicaid against federal rules, usually about once a year, and also look into complaints. Each rule a home did not meet is a citation.

Back to Hollenbeck Palms

Last standard health inspection on record

December 12, 2025

Showing 1 to 25 of 58 citations

Harm to a resident
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Isolated (one or a few residents). CMS level G.
Health citation F-0689, Quality of Life and Care Deficiencies. Inspection of June 11, 2026. Found during a complaint inspection.
The home gave a date the problem would be corrected (July 6, 2026).
Harm to a resident
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Isolated (one or a few residents). CMS level G.
Health citation F-0689, Quality of Life and Care Deficiencies. Inspection of August 20, 2024. Found during a complaint inspection.
The home gave a date the problem would be corrected (September 13, 2024).
No harm, with potential for more than minimal harm
Install emergency lighting that can last at least 1 1/2 hours.
Widespread (many residents). CMS level F.
Fire safety citation K-0291, Egress Deficiencies. Inspection of December 12, 2025. Found during a standard inspection.
The home gave a date the problem would be corrected (December 29, 2025).
No harm, with potential for more than minimal harm
Have properly located and lighted "Exit" signs.
Widespread (many residents). CMS level F.
Fire safety citation K-0293, Egress Deficiencies. Inspection of December 12, 2025. Found during a standard inspection.
The home gave a date the problem would be corrected (December 29, 2025).
No harm, with potential for more than minimal harm
Have approved installation, maintenance and testing program for fire alarm systems.
Widespread (many residents). CMS level F.
Fire safety citation K-0345, Smoke Deficiencies. Inspection of December 12, 2025. Found during a standard inspection.
The home gave a date the problem would be corrected (December 29, 2025).
No harm, with potential for more than minimal harm
Inspect, test, and maintain automatic sprinkler systems.
Widespread (many residents). CMS level F.
Fire safety citation K-0353, Smoke Deficiencies. Inspection of December 12, 2025. Found during a standard inspection.
The home gave a date the problem would be corrected (December 29, 2025).
No harm, with potential for more than minimal harm
Have generator or other power source capable of supplying service within 10 seconds.
Widespread (many residents). CMS level F.
Fire safety citation K-0918, Gas, Vacuum, and Electrical Systems Deficiencies. Inspection of December 12, 2025. Found during a standard inspection.
The home gave a date the problem would be corrected (December 29, 2025).
No harm, with potential for more than minimal harm
Provide and implement an infection prevention and control program.
Widespread (many residents). CMS level F.
Health citation F-0880, Infection Control Deficiencies. Inspection of October 25, 2024. Found during a standard inspection.
The home gave a date the problem would be corrected (November 17, 2024).
No harm, with potential for more than minimal harm
Install emergency lighting that can last at least 1 1/2 hours.
Widespread (many residents). CMS level F.
Fire safety citation K-0291, Egress Deficiencies. Inspection of October 25, 2024. Found during a standard inspection.
The home gave a date the problem would be corrected (November 17, 2024).
No harm, with potential for more than minimal harm
Inspect, test, and maintain automatic sprinkler systems.
Widespread (many residents). CMS level F.
Fire safety citation K-0353, Smoke Deficiencies. Inspection of October 25, 2024. Found during a standard inspection.
The home gave a date the problem would be corrected (November 17, 2024).
No harm, with potential for more than minimal harm
Have generator or other power source capable of supplying service within 10 seconds.
Widespread (many residents). CMS level F.
Fire safety citation K-0918, Gas, Vacuum, and Electrical Systems Deficiencies. Inspection of October 25, 2024. Found during a standard inspection.
The home gave a date the problem would be corrected (November 17, 2024).
No harm, with potential for more than minimal harm
Meet other general requirements that are deficient.
Widespread (many residents). CMS level F.
Fire safety citation K-0300, Egress Deficiencies. Inspection of November 19, 2023. Found during a standard inspection.
The home gave a date the problem would be corrected (December 14, 2023).
No harm, with potential for more than minimal harm
Have approved installation, maintenance and testing program for fire alarm systems.
Widespread (many residents). CMS level F.
Fire safety citation K-0345, Smoke Deficiencies. Inspection of November 19, 2023. Found during a standard inspection.
The home gave a date the problem would be corrected (December 14, 2023).
No harm, with potential for more than minimal harm
Inspect, test, and maintain automatic sprinkler systems.
Widespread (many residents). CMS level F.
Fire safety citation K-0353, Smoke Deficiencies. Inspection of November 19, 2023. Found during a standard inspection.
The home gave a date the problem would be corrected (December 14, 2023).
No harm, with potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pattern (more than a few residents). CMS level E.
Health citation F-0686, Quality of Life and Care Deficiencies. Inspection of December 12, 2025. Found during a standard inspection.
The home gave a date the problem would be corrected (December 16, 2025).
No harm, with potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pattern (more than a few residents). CMS level E.
Health citation F-0812, Nutrition and Dietary Deficiencies. Inspection of December 12, 2025. Found during a standard inspection.
The home gave a date the problem would be corrected (December 22, 2025).
No harm, with potential for more than minimal harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Pattern (more than a few residents). CMS level E.
Health citation F-0919, Environmental Deficiencies. Inspection of December 12, 2025. Found during a standard inspection.
The home gave a date the problem would be corrected (December 18, 2025).
No harm, with potential for more than minimal harm
Have properly installed electrical wiring and gas equipment.
Pattern (more than a few residents). CMS level E.
Fire safety citation K-0511, Services Deficiencies. Inspection of December 12, 2025. Found during a standard inspection.
The home gave a date the problem would be corrected (December 29, 2025).
No harm, with potential for more than minimal harm
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Pattern (more than a few residents). CMS level E.
Fire safety citation K-0761, Miscellaneous Deficiencies. Inspection of December 12, 2025. Found during a standard inspection.
The home gave a date the problem would be corrected (December 29, 2025).
No harm, with potential for more than minimal harm
Ensure proper usage of power strips and extension cords.
Pattern (more than a few residents). CMS level E.
Fire safety citation K-0920, Gas, Vacuum, and Electrical Systems Deficiencies. Inspection of December 12, 2025. Found during a standard inspection.
The home gave a date the problem would be corrected (December 29, 2025).
No harm, with potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pattern (more than a few residents). CMS level E.
Health citation F-0689, Quality of Life and Care Deficiencies. Inspection of October 25, 2024. Found during a standard inspection.
The home gave a date the problem would be corrected (November 17, 2024).
No harm, with potential for more than minimal harm
Ensure medication error rates are not 5 percent or greater.
Pattern (more than a few residents). CMS level E.
Health citation F-0759, Pharmacy Service Deficiencies. Inspection of October 25, 2024. Found during a standard inspection.
The home gave a date the problem would be corrected (November 17, 2024).
No harm, with potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pattern (more than a few residents). CMS level E.
Health citation F-0812, Nutrition and Dietary Deficiencies. Inspection of October 25, 2024. Found during a standard inspection.
The home gave a date the problem would be corrected (November 17, 2024).
No harm, with potential for more than minimal harm
Dispose of garbage and refuse properly.
Pattern (more than a few residents). CMS level E.
Health citation F-0814, Nutrition and Dietary Deficiencies. Inspection of October 25, 2024. Found during a standard inspection.
The home gave a date the problem would be corrected (November 17, 2024).
No harm, with potential for more than minimal harm
Have properly installed hallway dispensers for alcohol-based hand rub.
Pattern (more than a few residents). CMS level E.
Fire safety citation K-0325, Smoke Deficiencies. Inspection of October 25, 2024. Found during a standard inspection.
The home gave a date the problem would be corrected (November 17, 2024).

Source: CMS Provider Information, Fire Safety Deficiencies, Health Deficiencies, Citation Code Look-up, data as of September 30, 2026. Inspection results describe the home at the time of each inspection.