All citations for Norfolk Health Care Center

State inspectors check nursing homes that take Medicare or Medicaid against federal rules, usually about once a year, and also look into complaints. Each rule a home did not meet is a citation.

Back to Norfolk Health Care Center

Last standard health inspection on record

July 15, 2021

This is more than 2 years ago. Newer inspection results may not be on record yet, so the results below may not describe the home today. Ask the home for its most recent inspection report.

Showing 1 to 23 of 23 citations

  1. No harm, with potential for more than minimal harm

    Establish emergency prep training and testing.

    Widespread (many residents). CMS level F.

    Emergency preparedness citation E-0036, Emergency Preparedness Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

  2. No harm, with potential for more than minimal harm

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Widespread (many residents). CMS level F.

    Fire safety citation K-0761, Miscellaneous Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 11, 2020).

  3. No harm, with potential for more than minimal harm

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Pattern (more than a few residents). CMS level E.

    Fire safety citation K-0222, Egress Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 11, 2020).

  4. No harm, with potential for more than minimal harm

    Inspect, test, and maintain automatic sprinkler systems.

    Pattern (more than a few residents). CMS level E.

    Fire safety citation K-0353, Smoke Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 11, 2020).

  5. No harm, with potential for more than minimal harm

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Pattern (more than a few residents). CMS level E.

    Fire safety citation K-0372, Smoke Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 11, 2020).

  6. No harm, with potential for more than minimal harm

    Have generator or other power source capable of supplying service within 10 seconds.

    Pattern (more than a few residents). CMS level E.

    Fire safety citation K-0918, Gas, Vacuum, and Electrical Systems Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 11, 2020).

  7. No harm, with potential for more than minimal harm

    Have simulated fire drills held at unexpected times.

    Isolated (one or a few residents). CMS level D.

    Fire safety citation K-0712, Miscellaneous Deficiencies. Inspection of July 15, 2021. Found during a standard inspection.

    The home gave a date the problem would be corrected (August 5, 2021).

  8. No harm, with potential for more than minimal harm

    Meet other general requirements.

    Isolated (one or a few residents). CMS level D.

    Fire safety citation K-0932, Smoke Deficiencies. Inspection of July 15, 2021. Found during a standard inspection.

    The home gave a date the problem would be corrected (August 5, 2021).

  9. No harm, with potential for more than minimal harm

    Have elevators that firefighters can control in the event of a fire.

    Isolated (one or a few residents). CMS level D.

    Fire safety citation K-0531, Services Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 11, 2020).

  10. No harm, with potential for more than minimal harm

    Provide a written emergency evacuation plan.

    Isolated (one or a few residents). CMS level D.

    Fire safety citation K-0711, Miscellaneous Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 11, 2020).

  11. No harm, with potential for more than minimal harm

    Provide properly protected cooking facilities.

    Isolated (one or a few residents). CMS level D.

    Fire safety citation K-0324, Smoke Deficiencies. Inspection of August 17, 2017. Found during a standard inspection.

    The home gave a date the problem would be corrected (October 11, 2017).

  12. No harm, with potential for more than minimal harm

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Isolated (one or a few residents). CMS level D.

    Fire safety citation K-0372, Smoke Deficiencies. Inspection of August 17, 2017. Found during a standard inspection.

    The home gave a date the problem would be corrected (October 11, 2017).

  13. No harm, with potential for minimal harm

    Conduct risk assessment and an All-Hazards approach.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0006, Emergency Preparedness Deficiencies. Inspection of July 15, 2021. Found during a standard inspection.

    The home gave a date the problem would be corrected (August 18, 2021).

  14. No harm, with potential for minimal harm

    Address patient/client population and determine types of services needed.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0007, Emergency Preparedness Deficiencies. Inspection of July 15, 2021. Found during a standard inspection.

    The home gave a date the problem would be corrected (August 18, 2021).

  15. No harm, with potential for minimal harm

    Develop Emergency Preparedness policies and procedures.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0013, Emergency Preparedness Deficiencies. Inspection of July 15, 2021. Found during a standard inspection.

    The home gave a date the problem would be corrected (August 18, 2021).

  16. No harm, with potential for minimal harm

    List the names and contact information of those in the facility.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0030, Emergency Preparedness Deficiencies. Inspection of July 15, 2021. Found during a standard inspection.

    The home gave a date the problem would be corrected (August 18, 2021).

  17. No harm, with potential for minimal harm

    Establish staff and initial training requirements.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0037, Emergency Preparedness Deficiencies. Inspection of July 15, 2021. Found during a standard inspection.

    The home gave a date the problem would be corrected (August 18, 2021).

  18. No harm, with potential for minimal harm

    Address patient/client population and determine types of services needed.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0007, Emergency Preparedness Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

  19. No harm, with potential for minimal harm

    Address subsistence needs for staff and patients.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0015, Emergency Preparedness Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

  20. No harm, with potential for minimal harm

    Establish policies and procedures for volunteers.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0024, Emergency Preparedness Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

  21. No harm, with potential for minimal harm

    Establish roles under a Waiver declared by secretary.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0026, Emergency Preparedness Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

  22. No harm, with potential for minimal harm

    Provide a means of sharing information on occupancy/needs.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0034, Emergency Preparedness Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

  23. No harm, with potential for minimal harm

    Establish staff and initial training requirements.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0037, Emergency Preparedness Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

Source: CMS Provider Information, Fire Safety Deficiencies, Health Deficiencies, Citation Code Look-up, data as of September 30, 2026. Inspection results describe the home at the time of each inspection.