All citations for Norfolk Health Care Center

State inspectors check nursing homes that take Medicare or Medicaid against federal rules, usually about once a year, and also look into complaints. Each rule a home did not meet is a citation.

Back to Norfolk Health Care Center

Last standard health inspection on record

July 15, 2021

This is more than 2 years ago. Newer inspection results may not be on record yet, so the results below may not describe the home today. Ask the home for its most recent inspection report.

Showing 51 to 74 of 74 citations

  1. No harm, with potential for more than minimal harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Isolated (one or a few residents). CMS level D.

    Health citation F-0689, Quality of Life and Care Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

  2. No harm, with potential for more than minimal harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Isolated (one or a few residents). CMS level D.

    Health citation F-0695, Quality of Life and Care Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

  3. No harm, with potential for more than minimal harm

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Isolated (one or a few residents). CMS level D.

    Health citation F-0849, Administration Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

  4. No harm, with potential for more than minimal harm

    Provide and implement an infection prevention and control program.

    Isolated (one or a few residents). CMS level D.

    Health citation F-0880, Infection Control Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

  5. No harm, with potential for more than minimal harm

    Have elevators that firefighters can control in the event of a fire.

    Isolated (one or a few residents). CMS level D.

    Fire safety citation K-0531, Services Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 11, 2020).

  6. No harm, with potential for more than minimal harm

    Provide a written emergency evacuation plan.

    Isolated (one or a few residents). CMS level D.

    Fire safety citation K-0711, Miscellaneous Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (March 11, 2020).

  7. No harm, with potential for more than minimal harm

    Try to resolve each resident's complaints quickly.

    Isolated (one or a few residents). CMS level D.

    Health citation F-0166, Resident Rights Deficiencies. Inspection of August 17, 2017. Found during a standard inspection.

    The home gave a date the problem would be corrected (September 27, 2017).

  8. No harm, with potential for more than minimal harm

    Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

    Isolated (one or a few residents). CMS level D.

    Health citation F-0314, Quality of Life and Care Deficiencies. Inspection of August 17, 2017. Found during a standard inspection.

    The home gave a date the problem would be corrected (September 27, 2017).

  9. No harm, with potential for more than minimal harm

    Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

    Isolated (one or a few residents). CMS level D.

    Health citation F-0431, Pharmacy Service Deficiencies. Inspection of August 17, 2017. Found during a standard inspection.

    The home gave a date the problem would be corrected (September 27, 2017).

  10. No harm, with potential for more than minimal harm

    Have a program that investigates, controls and keeps infection from spreading.

    Isolated (one or a few residents). CMS level D.

    Health citation F-0441, Environmental Deficiencies. Inspection of August 17, 2017. Found during a standard inspection.

    The home gave a date the problem would be corrected (September 27, 2017).

  11. No harm, with potential for more than minimal harm

    Keep accurate, complete and organized clinical records on each resident that meet professional standards.

    Isolated (one or a few residents). CMS level D.

    Health citation F-0514, Administration Deficiencies. Inspection of August 17, 2017. Found during a standard inspection.

    The home gave a date the problem would be corrected (September 27, 2017).

  12. No harm, with potential for more than minimal harm

    Provide properly protected cooking facilities.

    Isolated (one or a few residents). CMS level D.

    Fire safety citation K-0324, Smoke Deficiencies. Inspection of August 17, 2017. Found during a standard inspection.

    The home gave a date the problem would be corrected (October 11, 2017).

  13. No harm, with potential for more than minimal harm

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Isolated (one or a few residents). CMS level D.

    Fire safety citation K-0372, Smoke Deficiencies. Inspection of August 17, 2017. Found during a standard inspection.

    The home gave a date the problem would be corrected (October 11, 2017).

  14. No harm, with potential for minimal harm

    Conduct risk assessment and an All-Hazards approach.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0006, Emergency Preparedness Deficiencies. Inspection of July 15, 2021. Found during a standard inspection.

    The home gave a date the problem would be corrected (August 18, 2021).

  15. No harm, with potential for minimal harm

    Address patient/client population and determine types of services needed.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0007, Emergency Preparedness Deficiencies. Inspection of July 15, 2021. Found during a standard inspection.

    The home gave a date the problem would be corrected (August 18, 2021).

  16. No harm, with potential for minimal harm

    Develop Emergency Preparedness policies and procedures.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0013, Emergency Preparedness Deficiencies. Inspection of July 15, 2021. Found during a standard inspection.

    The home gave a date the problem would be corrected (August 18, 2021).

  17. No harm, with potential for minimal harm

    List the names and contact information of those in the facility.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0030, Emergency Preparedness Deficiencies. Inspection of July 15, 2021. Found during a standard inspection.

    The home gave a date the problem would be corrected (August 18, 2021).

  18. No harm, with potential for minimal harm

    Establish staff and initial training requirements.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0037, Emergency Preparedness Deficiencies. Inspection of July 15, 2021. Found during a standard inspection.

    The home gave a date the problem would be corrected (August 18, 2021).

  19. No harm, with potential for minimal harm

    Address patient/client population and determine types of services needed.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0007, Emergency Preparedness Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

  20. No harm, with potential for minimal harm

    Address subsistence needs for staff and patients.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0015, Emergency Preparedness Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

  21. No harm, with potential for minimal harm

    Establish policies and procedures for volunteers.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0024, Emergency Preparedness Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

  22. No harm, with potential for minimal harm

    Establish roles under a Waiver declared by secretary.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0026, Emergency Preparedness Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

  23. No harm, with potential for minimal harm

    Provide a means of sharing information on occupancy/needs.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0034, Emergency Preparedness Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

  24. No harm, with potential for minimal harm

    Establish staff and initial training requirements.

    Widespread (many residents). CMS level C.

    Emergency preparedness citation E-0037, Emergency Preparedness Deficiencies. Inspection of May 9, 2019. Found during a standard inspection.

    The home gave a date the problem would be corrected (June 17, 2019).

Source: CMS Provider Information, Fire Safety Deficiencies, Health Deficiencies, Citation Code Look-up, data as of September 30, 2026. Inspection results describe the home at the time of each inspection.